Assistant Manager — Lead Café Team & Guest Experience

Simtrava; Preston; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Sim Trava Star Points

Rewards portal discounts

Free drinks on shift

50% off food

Costa Coffee discount 25%

Birthday surprise

Employee Assistance Programme

Contributory pension

Tailored training plan

Job summary

Sim Trava Preston is seeking an Assistant Manager to lead a busy cafe team and deliver outstanding guest experiences. You will support the Store Manager, train staff, and uphold brand standards while driving KPIs and cost controls.

This role focuses on rota planning, customer service excellence, and daily operations in a fast-paced environment. Join a team that values development, Costa partnerships, and recognition through our Star Points scheme, with a comprehensive benefits package and a

Qualifications

• Previous supervisory/management experience in a fast-paced environment.
• Ability to train and develop the team to deliver great guest experiences.
• Reliable, committed and proactive with a can-do attitude.

Responsibilities

• Execute rota planning to control labour and deploy staff effectively.
• Monitor store KPIs and translate into daily actions.
• Lead and develop the team to grow with Sim Trava.
• Implement marketing updates and brief the team on new POS.
• Ensure cash and stock handling is secure and brand standards are met.

Skills

Supervisory experience

Team leadership

Communication skills

Job description

Sim Trava Preston is seeking an Assistant Manager to lead a busy cafe team and deliver outstanding guest experiences. You will support the Store Manager, train staff, and uphold brand standards while driving KPIs and cost controls.

This role focuses on rota planning, customer service excellence, and daily operations in a fast-paced environment. Join a team that values development, Costa partnerships, and recognition through our Star Points scheme, with a comprehensive benefits package and a