Coffee Shop Team Leader — Shift & Training

Costa; Rotherham; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Hourly pay £13.43

STAR rewards

Birthday rewards

Free drinks & 50% food discount

Wellbeing support

Training & career development

Opportunity to progress to other roles

Job summary

Costa Coffee by Sim Trava in Rotherham is seeking a proactive Team Leader to run shifts, guide a busy store, and ensure excellent customer service. You’ll oversee stock, merchandising, safety, and staff engagement to exceed customer expectations.

The role focuses on developing Baristas, delivering high standards daily, and supporting store campaigns while building a motivated team in a fast-paced environment.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Ability to train and develop Baristas and team members.
• Strong communication and customer service skills.

Responsibilities

• Lead shifts and manage day-to-day store operations.
• Deploy team members and optimise staffing to match demand.
• Train new and existing team members on standards and campaigns.
• Support rollout of new campaigns and products and drive high standards.

Skills

Team leadership

Staff training

Customer service

Operations management

Communication

Job description

Costa Coffee by Sim Trava in Rotherham is seeking a proactive Team Leader to run shifts, guide a busy store, and ensure excellent customer service. You’ll oversee stock, merchandising, safety, and staff engagement to exceed customer expectations.

The role focuses on developing Baristas, delivering high standards daily, and supporting store campaigns while building a motivated team in a fast-paced environment.