Assistant Manager: Lead a High-Energy QSR Team & Profit

Five Guys; Lincoln; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus up to 15%

Secret Shopper bonus (£2,000)

Life assurance

33 days holiday

Free meals on shift

Pension scheme

Wellbeing app

Employee discounts

Job summary

Five Guys is looking for an Assistant Manager in the United Kingdom to lead shift teams and support the General Manager in delivering high‑quality burgers and service. You will foster a positive work environment, manage guest experience, and ensure smooth shift operations while aligning with our values.

A strong track record in hospitality leadership and flexibility to work varied shifts is required. You’ll be responsible for coaching staff, controlling costs, and driving store profitability,

Qualifications

• 1–2 years of management experience in a high-volume hospitality or QSR environment.
• Demonstrated ability to drive customer satisfaction and positive feedback.
• Experience assisting with P&L management and cost control.
• Proven leadership record, coaching and developing teams.
• Strong understanding of food safety and hygiene standards.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Lead on-the-line and dining area operations, guiding shift Managers and Crew.
• Support the General Manager to deliver excellent burgers, fries, and guest experiences.
• Create an engaging working environment aligned with company values.
• Ensure customers leave delighted; address complaints promptly and honestly.
• Keep shifts running smoothly and plan for long-term improvements.
• Own the shift P&L; drive sales while controlling costs.
• Always lead with Five Guys values in actions and decisions.
• Identify talent and develop teams for a robust future pipeline.

Skills

People management

Leadership

Customer service

Profit & loss

Team motivation

Job description

Five Guys is looking for an Assistant Manager in the United Kingdom to lead shift teams and support the General Manager in delivering high‑quality burgers and service. You will foster a positive work environment, manage guest experience, and ensure smooth shift operations while aligning with our values.

A strong track record in hospitality leadership and flexibility to work varied shifts is required. You’ll be responsible for coaching staff, controlling costs, and driving store profitability,