Assistant Manager - High-Energy QSR Leader

Five Guys; York and North Yorkshire; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus up to 15% of annual salary

Secret Shopper bonus up to £2,000

Long service rewards

33 days holiday

Free burgers, fries and shakes on duty

Life assurance

Wellbeing app access

Job summary

Five Guys in the United Kingdom is seeking an Assistant Manager to lead daily operations and coaching of the team. You will work closely with the General Manager to maintain quality burgers and outstanding customer service on every shift.

You’ll drive profitability, manage costs, and uphold Five Guys’ values while delivering an energetic, high‑performing team environment. Flexible shifts and a focus on guest satisfaction are essential.

Qualifications

• At least 1–2 years of management experience in a high-volume hospitality or QSR environment.
• Track record of driving customer satisfaction and Mystery Shopper results.
• Experience assisting with P&L, labour costs, and inventory control.

Responsibilities

• Our people – shift managers and crew; lead by example on the shop floor.
• Support the General Manager to deliver great burgers, fries and a top customer experience.
• Create an engaging working environment aligned with Five Guys values.
• Ensure every customer is delighted with orders and service.
• Oversee shift operations, planning, and long‑term improvements.
• Own your P&L and drive sales while managing costs.

Skills

Management experience

Customer focus

Leadership

Flexibility

Tools

P&L awareness

Job description

Five Guys in the United Kingdom is seeking an Assistant Manager to lead daily operations and coaching of the team. You will work closely with the General Manager to maintain quality burgers and outstanding customer service on every shift.

You’ll drive profitability, manage costs, and uphold Five Guys’ values while delivering an energetic, high‑performing team environment. Flexible shifts and a focus on guest satisfaction are essential.