Assistant Manager - KFC

Moto Hospitality; Gillingham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual bonus up to £3,640pa

Staff discount up to 60%

Pension and life assurance

Career development opportunities

Job summary

Moto Hospitality is seeking an Assistant Manager at Medway Services, M2 near Rainham, Gillingham. You will lead day-to-day operations, drive sales, manage the unit budget and ensure brand standards while delivering excellent customer service.

We offer flexible hours, a clear development path to Restaurant Manager, an annual bonus and generous staff discounts. If you’re an emerging leader with a track record of managing teams in high-volume settings, we want to hear from you.

Qualifications

• Experience in managing teams in high-volume retail or catering.
• Ability to drive sales and manage costs.
• Proven leadership and stakeholder relationship skills.

Responsibilities

• Support day-to-day management and operation of unit and colleagues, driving sales, unit budget and P&L.
• Deliver high quality customer service.
• Report to Restaurant Manager and feed back on issues and performance.

Skills

Profit management

Team leadership

Brand standards

Customer service

Cost control

Stakeholder relationships

Job description

Assistant Manager

40 hours per week - Start times from 8am with finishing times of up to 11pm. Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ.

As an Assistant Manager, you won’t just Assist, you’ll be a key part of our leadership team in store. You will be able to lead, inspire and develop your team to deliver KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.

What you will get in return as an Assistant Manager

• Annual bonus up to £3,640pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Restaurant Manager

What you will be doing as an Assistant Manager

• As an Assistant Manager your responsibilities will involve supporting the day to day management and operation of your unit and colleagues: Including driving sales, unit budget and P&L, delivering brand standards, Health & Safety and recruitment.
• Responsible for driving consistent high quality customer service
• Reporting to the Restaurant Manager, feeding back on potential issues, progress and overall performance.

What Skills & Knowledge you’ll need

• An understanding of maximising profit by driving sales and controlling costs
• An ability to build strong and positive relationships with stakeholders
• Adhering to and ensuring delivery of brand standards
• An emerging track record in managing and leading teams in a high volume, retail or catering brand environment
• An efficient and productive manager, ensuring delivery of task’s in an effective and timely manner.

You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be an assistant manager or deputy manager looking for that next challenge. We want to hear from you!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Where our customer's journey pauses, yours just begins.

• Please note internally this role is called Assistant Department Manager
• Annual bonus of up to 13%, final value subject to location and performance

INDDM