KFC - Assistant Restaurant General Manager

K&Z Holdings Ltd; Croydon; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly Bonus

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

K&Z Holdings Ltd is looking for a proactive team leader in Croydon to manage restaurant operations and enhance guest experiences. Your role will include training and motivating staff, driving performance to meet targets, and ensuring smooth operations. Ideal candidates will have experience in team management and a passion for customer service. You will benefit from perks like quarterly bonuses, free meals during shifts, and staff discounts. Join us to create a welcoming atmosphere for both guests and team members.

Qualifications

• Experience managing teams and driving performance.
• Ability to support and build strong relationships with team members.
• Capable of ensuring smooth operations even in busy times.

Responsibilities

• Assist in taking ownership of the restaurant and driving performance.
• Train, coach, and motivate the crew to exceed standards.
• Oversee administrative tasks such as rosters and stock management.

Skills

Team management

Performance driving

Guest experience enhancement

Job description

About The Role

Support the team, take charge of the day‑to‑day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind‑the‑scenes work is solid.
• Make every guest feel special. Assist in turning first‑timers into regulars with moments that keep them coming back.

What we’d love from you

• You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough conversations, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

What’s in it for you

• Quarterly Bonus that rewards the hustle
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.