Assistant Manager @ Juno

Incipio Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Transparent TRONC payments

Bonus up to 10%

Health package: dental and health

Job summary

Incipio Group is seeking an Assistant Manager to join our premium West London venue. You will drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo, leading shifts with energy, care and a focus on excellence.

You’ll empower your team through clear coaching, maintaining high standards, and collaborating with the General Manager and Kitchen Team to deliver outstanding hospitality and revenue growth.

Qualifications

• Experience in elevated restaurants with dining room management.
• Lead shifts focusing on atmosphere and standards.
• Coach and inspire team with constructive feedback.
• Obsess over service standards and guest satisfaction.

Responsibilities

• Drive operations and elevate guest experience.
• Build a culture of hospitality with the management team and kitchen.
• Ensure safety, compliance, and ongoing training across the venue.
• Collaborate with General Manager to progress the business.

Skills

Leadership

Guest service

Team development

Communication

Job description

Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.

++The Role:++**

As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Wolves of Tokyo.

Our Assistant Managers are pro-active, detailed, operational leaders for their teams.

You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team.

++We Expect You To:++**

• Have experience in elevated restaurants, understanding how to manage a dining room and lead a team into exceptional hospitality.
• Lead joyous, guest focused, shifts – managing everything from atmosphere to standards.
• Empower your team to develop through the career pathway, giving clear and example lead feedback.
• Obsess over service standards – delivering nothing short of excellence.
• Coach, mentor, and inspire – with a big heart and a focus on people development.
• Work collaboratively with your General Manager, Management Team & Kitchen Team.
• Ensure safety – of your guests, your team, and your venue at all times.
• Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices.
• Adapt and evolve – embrace challenges and thrive in a changing environment.
• Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up.
• Be an effective leader who is approachable, honest and supportive in driving the business forward.

++Who You'll Be:++**

A Proven leader with experience in a premium restaurant.

Energy, passion, and resilience – you lead by example and thrive under pressure.

A structured mindset – setting clear expectations and empowering your team.

Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success.

Engaged in wider Incipio culture, living and breathing our values.

Curiosity and courage – always questioning, improving, and innovating.

Knowledge of Italian culture, dining and Wine desirable.

**BENEFITS + BEST BITS**

• Transparent and fair TRONC payments
• Pergo development program
• Up to 10% Bonus
• Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards
• Additional days holiday after 2 years continuous service
• Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio
• Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
• 70% of our management teams are people we have progressed internally
• Career development + opportunity to grow and expand in this role as the business expands
• Company awards to celebrate team and regular events
• Incentive Trips (Think Wine trips to Portugal and Ski Trips to France)
• Paid sick leave
• Compassionate Leave
• Enhanced Maternity, Paternity and Adoption leave
• Length in service; earn additional holiday after 2 years continuous service
• Incipio FC + Seasonal Socials
• Award winning Learning & Development programmes
• Sunday Times Best Places to Work Employer
• Award winning Diversity Programme
• 50% discount for food and drink in all of our venues

**Incipio & Inclusivity**

We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!