Assistant Manager – Guest Experience & Team Development

ArrosQD; City of Westminster; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Training program

Free meals

Coffee & tea

Holiday entitlement

Staff discount

Birthday dinner

Refer a friend

Job summary

ArrosQD in London is seeking an Assistant Manager to lead front‑of‑house operations and support the GM. You will drive guest experience, coach the team, and uphold our Mediterranean service standards while ensuring safe, profitable service.

The role emphasizes training, staff development, and delivering high‑quality meals and hospitality. A passion for exceptional guest service and experience in similar roles is preferred.

Qualifications

• Passion for exceptional guest service.
• Background in hospitality in similar roles preferred.

Responsibilities

• Assist the GM and management team to drive the restaurant forward.
• Lead front of house team during shifts and coach staff.
• Deliver quality service, uphold standards and drive sales.
• Ensure safe, hygienic, and compliant operations with accurate record keeping.

Skills

Guest service excellence

Leadership

Team development

Job description

ArrosQD in London is seeking an Assistant Manager to lead front‑of‑house operations and support the GM. You will drive guest experience, coach the team, and uphold our Mediterranean service standards while ensuring safe, profitable service.

The role emphasizes training, staff development, and delivering high‑quality meals and hospitality. A passion for exceptional guest service and experience in similar roles is preferred.