Assistant Manager — Guest Experience Leader

Coppa Club; Brighton; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Stream Access

50% Off Food & Soft Drinks

Free meals when on shift

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeship Programmes

Enrichment Days & Team Events

Job summary

Coppa Club in Brighton is seeking an Assistant Manager who leads with heart to shape unforgettable guest experiences and nurture a thriving team. You’ll help steer day-to-day operations with a hands-on, people-first approach, creating warm, memorable moments for guests and colleagues alike.

If you thrive in a community-driven environment, you’ll empower talent, drive performance, and grow careers while upholding our relaxed-excellence ethos and inclusive culture within the venue.

Qualifications

• Leadership experience in hospitality management with a hands-on, people-first approach.
• Passion for creating warm, memorable guest experiences.
• Team player who brings out the best in others.
• Calm under pressure and able to adapt to a fast-paced setting.
• Strong problem-solving and confident decision-making.

Responsibilities

• Lead the day-to-day operations and support the team to ensure smooth service.
• Elevate the guest journey by maintaining Coppa Club standards and a welcoming atmosphere.
• Empower your team through mentoring and promoting a culture of excellence.
• Drive performance by supporting financial goals with smart planning and cost control.
• Grow talent by shaping training initiatives and encouraging career progression.
• Connect locally by building relationships with the community and representing the Coppa spirit.

Skills

Leadership

Guest-first mindset

Collaborator

Adaptable

Problem-solver

Job description

Coppa Club in Brighton is seeking an Assistant Manager who leads with heart to shape unforgettable guest experiences and nurture a thriving team. You’ll help steer day-to-day operations with a hands-on, people-first approach, creating warm, memorable moments for guests and colleagues alike.

If you thrive in a community-driven environment, you’ll empower talent, drive performance, and grow careers while upholding our relaxed-excellence ethos and inclusive culture within the venue.