Assistant Manager

Coppa Club; Guildford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Stream Access

Food & drinks discount

Free meals on shift

Long service rewards

Hotel discounts

Event space savings

Wellbeing support

Retail discounts

Apprenticeship programs

Enrichment days

Job summary

Coppa Club in Guildford is seeking an Assistant Manager to lead daily operations and nurture a passionate hospitality team. You will role-model guest-first service, oversee smooth service, and drive a warm, memorable Coppa experience for all guests.

You will mentor staff, uphold high standards, and collaborate with local communities to strengthen the Coppa Club presence. The role emphasizes leadership, adaptability, and a proactive mindset.

Qualifications

• Leadership in hospitality management with a hands-on, people-first approach.
• Passionate about creating warm, memorable guest experiences.
• Thrives in a team and brings out the best in others.
• Stays calm under pressure in a dynamic environment.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead the day-to-day operations and support the team for smooth service.
• Elevate the guest journey by upholding Coppa Club standards.
• Empower and mentor your team to maintain a culture of excellence.
• Drive performance through smart financial planning and cost control.
• Grow talent by shaping training initiatives and progression paths.
• Connect with the local community and represent the Coppa spirit.

Skills

Leadership

Guest-first

Collaborative

Adaptable

Problem-solving

Job description

Assistant Manager – Coppa Club

Are you ready to lead with heart in a vibrant, community-driven setting? Coppa Club is on the lookout for a passionate and proactive Assistant Manager to help shape unforgettable guest experiences and nurture a thriving team.

Why Join Coppa Club?

At Coppa Club, we believe in creating spaces where people feel at home—from our guests to our team. Here’s what you’ll enjoy as part of our crew:

• Stream Access – Track, manage, and access your earnings instantly.
• 50% Off Food & Soft Drinks – Across all our brands.
• Free meals when on shift – a selected menu for you to choose from when on your break
• Long Service Rewards – such as extra holidays and access to private healthcare.
• Hotel Discounts – Reduced rates at our award-winning properties.
• Event Space Savings – 50% off private hire bookings.
• Wellbeing Support – Mental health, legal guidance, and financial advice.
• Retail Discounts – Enjoy savings from top brands.
• Apprenticeship Programmes – Tailored to your career goals.
• Enrichment Days & Team Events – Because fun matters too..

What We’re Looking For

We’re after someone who embodies our ethos of relaxed excellence and community spirit:

• Leadership: Proven experience in hospitality management with a hands-on, people-first approach.
• Guest-first mindset: You’re passionate about creating warm, memorable experiences.
• Collaborator: You thrive in a team and bring out the best in others.
• Adaptable: You stay cool under pressure and embrace the pace of a dynamic environment.
• Problem-solver: You think on your feet and make smart decisions with confidence.

Your Role at Coppa Club

As Assistant Manager, you’ll be a key player in delivering our signature Coppa experience:

• Lead the day-to-day: Oversee operations, support the team, and ensure smooth service.
• Elevate the guest journey: Create a welcoming atmosphere and uphold our high standards.
• Empower your team: Motivate, mentor, and maintain a culture of excellence.
• Drive performance: Support financial goals through smart planning and cost control.
• Grow talent: Help shape training initiatives and encourage career progression.
• Connect locally: Build relationships with the community and represent the Coppa spirit.

At Coppa Club, we’re proud to be an equal opportunities employer.

We welcome people from all backgrounds to be part of our team.

Diversity makes us stronger, and inclusion keeps us real.