Assistant Manager - Guest Experience Leader

The Rank Group plc; Barrow upon Trent; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Paid breaks

Exclusive rewards platform

50% off food & soft drinks

Pension & life assurance

Company sick pay scheme

Career development

Job summary

Mecca Bingo in Barrow upon Trent is seeking an Assistant Manager to lead a vibrant team, deliver outstanding guest experiences, and keep operations running smoothly. You will work closely with the General Manager, motivating staff and ensuring high standards across service, safety and quality.

As a hands-on leader, you will drive KPIs, coach team members, and maintain a positive, welcoming atmosphere for every guest. A competitive salary and perks await the right candidate.

Qualifications

• Leadership experience in a fast-paced guest environment.
• Strong customer‑service mindset with a focus on memorable experiences.
• Experience overseeing daily operations and driving KPIs.

Responsibilities

• Lead and inspire a passionate team to deliver exceptional guest experiences.
• Ensure smooth daily operations and great standards across service, safety and quality.
• Coach and develop team members to reach their full potential and maintain cost controls.

Skills

Leadership

Customer focus

Operations know‑how

Communication

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

Mecca Bingo in Barrow upon Trent is seeking an Assistant Manager to lead a vibrant team, deliver outstanding guest experiences, and keep operations running smoothly. You will work closely with the General Manager, motivating staff and ensuring high standards across service, safety and quality.

As a hands-on leader, you will drive KPIs, coach team members, and maintain a positive, welcoming atmosphere for every guest. A competitive salary and perks await the right candidate.