Assistant Manager: Flexible Hours & Guest Experience Leader

Le Strange Arms; Holt; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Team incentives

Bonus schemes

Employee Assistance Programme (EAP)

Team parties & social events

Work anniversary rewards

Refer a friend scheme

Peter Graham wine discounts

Family & friends discounts

Team discounts – up to 50% off

Overnight stays from £75

High street discounts

Free meal on duty

Tips + Wagestream access

Flexible hours

Learning & development – accredited培训

Job summary

Chestnut is seeking an Assistant Manager to lead both front-of-house and back-of-house teams, working with the General Manager to exceed financial targets while delivering a superb guest experience. The role focuses on staff development, stock and cash management, and driving a welcoming atmosphere across its pub-with-rooms venues.

We value passionate team players who thrive on quality ingredients, training and accredited learning, and who want to help shape the future of hospitality within our

Qualifications

• Lead and inspire FOH and BOH team to achieve high standards of service.
• Collaborate closely with other management within the property to ensure seamless guest experience.
• Leading guests through all aspects of an enjoyable restaurant/hotel experience.
• Recruit, train, and develop team members, fostering a cohesive and high-performing team.
• Wet stock management within the property.
• Drive financial performance by meeting and surpassing financial expectations.
• Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
• Cash management

Responsibilities

• Lead and inspire the FOH and BOH team to deliver outstanding service.
• Work with management to ensure a seamless guest journey across restaurant and hotel operations.
• Guide guests through all aspects of their dining and stay experience.
• Recruit, coach, and develop staff to maintain high-performance teams.
• Manage stock and inventory within the property.
• Support the financial targets and performance of the venue.
• Foster a positive, productive workplace culture and high engagement.
• Handle cash processes and cashflow controls.

Job description

Chestnut is seeking an Assistant Manager to lead both front-of-house and back-of-house teams, working with the General Manager to exceed financial targets while delivering a superb guest experience. The role focuses on staff development, stock and cash management, and driving a welcoming atmosphere across its pub-with-rooms venues.

We value passionate team players who thrive on quality ingredients, training and accredited learning, and who want to help shape the future of hospitality within our