Assistant Manager - Fast-Paced Hospitality, Path to GM

Zizzi Restaurants; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Earned wages access

Free meals on shift

50% off food & drinks

Virtual GP & EAP

Employee discounts

Flexible hours

Job summary

Zizzi Restaurants, based in Greater London, is hiring an Assistant Manager to lead the floor, manage shifts, and motivate the team during busy periods. Working with the General Manager, you will balance a buzzing dine-in service with strong food and service standards.

You will coach front-of-house staff, monitor the guest journey, and help drive improvements in KPIs while upholding brand standards. The role offers a clear path to General Manager and a benefits package.

Qualifications

• Experience as Assistant Manager, Duty Manager, or Shift Leader in a high-volume restaurant.
• Coaching teams to deliver memorable guest experiences.
• Strong focus on brand standards and KPIs.
• Results-driven with an interest in business outcomes.

Responsibilities

• Step up as manager in the GM's absence, running shifts and upholding brand values.
• Lead front-of-house teams to deliver standout hospitality on every service.
• Coach and develop team members, maintaining high morale.
• Monitor quality and safety, ensuring curb appeal and standards.
• Collaborate with the GM on performance metrics and service improvements.

Skills

Leadership

Guest service

Team coaching

Hospitality operations

Job description

Zizzi Restaurants, based in Greater London, is hiring an Assistant Manager to lead the floor, manage shifts, and motivate the team during busy periods. Working with the General Manager, you will balance a buzzing dine-in service with strong food and service standards.

You will coach front-of-house staff, monitor the guest journey, and help drive improvements in KPIs while upholding brand standards. The role offers a clear path to General Manager and a benefits package.