Assistant Manager: Fast‑Paced Hospitality Path to GM

Zizzi Ristorante; City of Westminster; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Earned wage access (Stream)

Free meals on shift

50% off food & drinks

24/7 Virtual GP

Employee Assistance Program

Discounts on travel, cinema, brands

Job summary

Zizzi Ristorante in Westminster, London, is seeking an Assistant Manager to lead shifts, coach the front-of-house team, and uphold our high standards of hospitality and service. You will partner with the GM to drive guest satisfaction, manage daily operations, and contribute to business growth.

The role demands energy in a fast-paced dining environment, a focus on brand quality, and a mindset to develop the team toward future leadership opportunities.

Qualifications

• Experience as an Assistant Manager, Duty Manager, or Shift Leader in a high-volume, fast-paced environment.
• Proven ability to coach teams to deliver standout guest experiences.
• Obsession with maintaining high brand standards.
• Experience delivering business growth and meeting KPIs.
• Results-focused mindset with keen interest in business results.

Responsibilities

• Step up as the manager in charge in the GM's absence, running seamless shifts and bringing our brand values to life.
• Live and breathe the customer journey, coaching your front of house team to deliver standout, feel-good hospitality every day.
• Support team development by giving constructive feedback, building confidence, and keeping team spirit high.
• Take full ownership of the restaurant's curb appeal, keeping standards and safety spot on.
• Work with the GM to monitor performance, manage the financials, and track service metrics to be better than yesterday.

Skills

Leadership

Coaching teams

Brand standards

Guest experiences

KPIs

Job description

Zizzi Ristorante in Westminster, London, is seeking an Assistant Manager to lead shifts, coach the front-of-house team, and uphold our high standards of hospitality and service. You will partner with the GM to drive guest satisfaction, manage daily operations, and contribute to business growth.

The role demands energy in a fast-paced dining environment, a focus on brand quality, and a mindset to develop the team toward future leadership opportunities.