Assistant Manager, Dynamic Hospitality Leader

Hollywood Bowl; Leeds; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus scheme

Centre Manager in Training programme

Discounts on food and drinks

Holiday entitlement 28 days + service

Job summary

Hollywood Bowl Group in Leeds seeks an Assistant Manager to lead guest-facing operations with energy and enthusiasm. You will coach a large team, deliver superb customer service, and help meet centre goals while supporting the General Manager in back-of-house responsibilities.

The role requires management experience in leisure or retail, a passion for customer service, and flexibility to work evenings and weekends. A contributory team culture and opportunities for growth are highlighted.

Qualifications

• Management experience in leisure, hospitality or retail.
• Passion for customer service and guest experience.
• Ability to inspire and develop large teams.
• Willingness to work nights and weekends.
• Desire for success and career progression.

Responsibilities

• Coach and mentor the centre team to deliver exceptional service.
• Run an outstanding front-of-house operation and support back-of-house goals.
• Guarantee high standards and a safe, fun customer environment.
• Support the General Manager and drive centre performance.

Skills

Management experience

Customer service

Team development

Staff coaching

Willingness to work nights/weekends

Job description

Hollywood Bowl Group in Leeds seeks an Assistant Manager to lead guest-facing operations with energy and enthusiasm. You will coach a large team, deliver superb customer service, and help meet centre goals while supporting the General Manager in back-of-house responsibilities.

The role requires management experience in leisure or retail, a passion for customer service, and flexibility to work evenings and weekends. A contributory team culture and opportunities for growth are highlighted.