Assistant Manager — Centre Leadership & Guest Experience

Hollywood Bowl Group; Crawley; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Centre Manager Training

Food discount

Holiday entitlement

Health plan

Counselling support

Long service awards

Job summary

Hollywood Bowl Group is seeking an Assistant Manager to join our vibrant centres across the UK. You’ll lead, coach and mentor teams, run a busy front-of-house operation and support the General Manager behind the scenes to hit centre goals and financial targets.

Expect a thorough induction, ongoing development through our in-house training and apprenticeships, and a range of benefits including monthly bonus schemes, food discounts, holiday entitlement and access to our healthcare support network.

Qualifications

• Management experience within leisure/hospitality/retail
• Passion for customer service
• Evidence of inspiring and developing large teams
• Willingness to work nights and weekends
• Desire for success

Responsibilities

• Coach and mentor the team to deliver exceptional service
• Run an outstanding front-of-house operation
• Support the General Manager in delivering centre goals and financial targets
• Ensure the centre maintains high standards of safety and guest experience

Skills

Management experience

Customer service

Team development

Willing to work nights weekends

Drive for success

Job description

Hollywood Bowl Group is seeking an Assistant Manager to join our vibrant centres across the UK. You’ll lead, coach and mentor teams, run a busy front-of-house operation and support the General Manager behind the scenes to hit centre goals and financial targets.

Expect a thorough induction, ongoing development through our in-house training and apprenticeships, and a range of benefits including monthly bonus schemes, food discounts, holiday entitlement and access to our healthcare support network.