Assistant Manager - Crawley

Five Guys; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as an Assistant Manager in Crawley, known for high-quality burgers and fries. This role involves managing shifts, ensuring customer satisfaction, and developing team talent. Enjoy numerous rewards and career progression opportunities.

Benefits

Bonus scheme up to 15% of annual salary

Secret Shopper bonus up to £2,000

33 days paid holiday

Free burgers, fries, and shakes on shift

Life assurance

Career development opportunities

Pension scheme

Qualifications

• Hands-on leadership experience.
• Excellent customer service skills.

Responsibilities

• Managing Shift Managers and Crew.
• Ensuring customer satisfaction and handling complaints.
• Developing team talent.

Skills

Customer Service

Leadership

Teamwork

Job description

Assistant Manager - Crawley

Join Five Guys as an Assistant Manager in Crawley! We are known for our simple yet high-quality menu of burgers and fries, made with no frozen ingredients since 1986. We pride ourselves on our family-oriented culture, integrity, enthusiasm, competitiveness, and a can-do attitude.

Rewards

• Bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service vouchers (£500 at 5 years, £1,000 at 10 years)
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream financial wellbeing app

Other Perks

• Social events and days out
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced maternity and paternity leave
• Pension scheme

Ideal Candidate

• Passionate about Burgers and Fries
• Aligned with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership experience
• Excellent customer service skills

Responsibilities

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating a positive team environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor and in the kitchen
• Supporting the General Manager and achieving store targets
• Owning the P&L to drive sales and control costs
• Managing daily operations and planning for the future
• Developing team talent

Career Progression

• Opportunities to advance to Deputy GM, GM, Area Trainer, District Manager, or roles within the Support Office
• Build a rewarding career with Five Guys