Assistant Manager — Café Leadership & Weekend Shifts

OneRetail; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading café operator in the United Kingdom is seeking an Assistant Costa Coffee Manager to support the daily operations of a busy Costa outlet. The role involves collaborating with the Store Manager, leading a motivated team, and ensuring exceptional customer service. Ideal candidates will have previous supervisory experience and strong communication skills. Join a dynamic environment with numerous benefits and growth opportunities.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access for family

Exclusive travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards on spending

Free wellness classes

Qualifications

• Previous experience in a supervisory or team leader role within a café, retail, or catering environment.
• Committed to maintaining high standards of hygiene and safety.

Responsibilities

• Support the Manager in the daily running of the Costa store.
• Lead, motivate, and inspire the team to deliver exceptional customer service.
• Assist with staff rotas and stock management.
• Help manage cashing-up and record keeping.
• Maintain a positive and professional atmosphere.
• Step up in the Manager’s absence.

Skills

Strong communication and leadership skills

Excellent customer service focus

Ability to work under pressure

Reliability and good presentation

Team player with initiative

Job description

A leading café operator in the United Kingdom is seeking an Assistant Costa Coffee Manager to support the daily operations of a busy Costa outlet. The role involves collaborating with the Store Manager, leading a motivated team, and ensuring exceptional customer service. Ideal candidates will have previous supervisory experience and strong communication skills. Join a dynamic environment with numerous benefits and growth opportunities.