Assistant Manager C

The Mason's Arms, Battersea; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Food & drink discount

Wagestream access

Healthcare cash plan

Induction & training

Hotel discounts

Job summary

The Mason’s Arms in Battersea, part of Fuller’s, is seeking an Assistant Manager to lead a friendly team and manage daily operations in a busy pub setting.

You’ll drive guest satisfaction, oversee service quality and food standards, and contribute to a welcoming atmosphere in a historical yet modern venue. A focus on growth, training, and teamwork is essential.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader with the ability to manage day-to-day running of the business.
• Confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interested in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills.

Responsibilities

• Lead and motivate the team to deliver excellent guest service.
• Oversee daily operations across the pub, including service and food quality.
• Support training and development to grow staff skills and career progression.
• Maintain high standards of cleanliness, safety, and guest satisfaction.

Skills

People management

Customer service

Communication

Team leadership

Job description

Join Fuller’s: Where the true you thrives anddiversity is embraced. At Fuller’s we don't just offer jobs, we invite you tocelebrate your authentic self. Our four core values – doing things the rightway, being part of the family, celebrating individuality and always asking what’snext? – define the essence of who we are.

The Mason's Arms is a local pub in 19th century building with modern accents, serving a menu of British favourites. Located close to Battersea power station the pub hosts a diverse range of customers and its excellent selection of craft beers and fantastic fresh food means there's something to please everyone.

What wecan offer you:

• An exciting variety of career paths: Explore a widerange of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strivefor a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and developmentprograms to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubsand hotels for you and your friends and family. Increasing to 30% after oneyear, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourlypay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’sFamily
• Access to ‘My Fuller’s’ – our online benefitsplatform where you can make savings at 100s of retailers and access discountedgym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us youwill have access to a 24-hour GP service and the ability to claim your moneyback for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings asyou earn them with Wagestream. This means you won’t always need to wait untilpayday.

What welook for in an Assistant Manager:

• Abilityto create a friendly atmosphere for the team and customers.
• Ahands-on leader with the ability to manage the day-to-day running of thebusiness.
• Aconfident manager with great decision-making skills.
• Enjoyworking in a fast-paced environment.
• Interestin learning new skills to enhance your career with our industry leadingtraining and development.
• Greatcommunication skills
• Passionfor fresh food, great wines, and engaging service.