Assistant Manager - The Mason's Arms, Battersea

Fuller's; Greater London; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Food & drink discounts

Tips paid weekly

Hotel discounts

My Fuller’s rewards platform

Healthcare cash plan

Wagestream access

Induction and training

Job summary

Fuller’s is seeking an Assistant Manager for The Mason's Arms near Battersea Power Station. You will lead a busy pub team, ensure smooth day-to-day operations, and deliver friendly, engaging service to a diverse crowd.

We offer career paths across our pubs and hotels, induction and training, and benefits including 25% discounts on food and drink (rising with tenure), weekly tips, My Fuller’s rewards, hotel stays, and a Healthcare Cash Plan. Wagestream access is available.

Qualifications

• Ability to create a friendly atmosphere for the team and customers.
• Hands-on leader capable of daily operations management.
• Confident manager with good decision-making skills.
• Enjoy working in a fast-paced environment.
• Eagerness to learn new skills and develop professionally.
• Strong communication skills.
• Passion for quality food and engaging service.

Responsibilities

• Lead the daily running of the pub and hotel venues.
• Coach and develop team members for excellent guest experiences.
• Maintain high standards of service, cleanliness and safety.
• Foster a welcoming atmosphere for diverse customers.
• Collaborate with senior leadership on business priorities.

Skills

People management

Communication

Leadership

Team motivation

Job description

Join Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we are.

The Mason's Arms is a local pub in 19th century building with modern accents, serving a menu of British favourites.
Located close to Battersea power station the pub hosts a diverse range of customers and its excellent selection of craft beers and fantastic fresh food means there's something to please everyone.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller's Family
• Access to My Fuller's our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan - after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won't always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands-on leader with the ability to manage the day-to-day running of the business.
• A confident manager with great decision-making skills.
• Enjoy working in a fast-paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.