Assistant Manager

TN United Kingdom; Whitstable; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Manager to join their team. This role offers a unique opportunity to lead a dedicated team in a vibrant, customer-focused environment. With stunning views and a commitment to quality, the venue is renowned for its delicious British dishes made from local ingredients. The company values diversity and provides a supportive work environment, making it an excellent place for career advancement in the hospitality sector. If you're passionate about delivering exceptional customer experiences, this is the perfect opportunity for you.

Benefits

Competitive salary or hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drinks

25% discount on hotel bookings

Up to 40% discount at Visitor Centre Shop

Access to Sheps Hut discounts

Workplace Mental Health Platform

Company pension plan

Opportunities for development

Qualifications

• Experience in leading teams in a fast-paced environment.
• Strong customer service skills with a focus on inclusivity.

Responsibilities

• Cover duty manager shifts and support management.
• Lead and develop the team to ensure excellent service.

Skills

Team Leadership

Customer Service

Hospitality Management

Education

Hospitality Management Degree

Job description

Shepherd Neame is seeking an enthusiastic Assistant Manager to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to advance your career in hospitality, this could be the perfect opportunity for you.

About the Venue

Located atop Tankerton Slopes, the Royal offers fresh food and drinks with stunning panoramic sea views. Our garden provides one of the best vantage points in the area, featuring a magnificent clifftop setting overlooking the Thames Estuary. We are renowned for delicious British dishes and daily specials made from local ingredients.

Role Responsibilities

• Cover duty manager shifts
• Support management in fostering an inclusive culture
• Lead and develop the team to deliver excellent customer service

What We Offer

• Competitive salary or hourly pay rate
• Share of tips in addition to pay
• Early wage withdrawal scheme
• 25% discount on food and drinks at Shepherd Neame pubs
• 25% discount on hotel bookings at managed houses
• Up to 40% discount at the Visitor Centre Shop in Faversham
• Access to Sheps Hut discounts across high street shops
• Workplace Mental Health Platform
• Company pension plan
• Opportunities for development and internal mobility

About Shepherd Neame

As Britain’s oldest brewer, Shepherd Neame has been based in Faversham, Kent for over 300 years. We are an independent family business with over 300 pubs and hotels across London and the South East, employing around 1,500 team members. We value diversity, equality, and inclusion, and welcome applications from all backgrounds to create a supportive and respectful work environment.