Forecourt Assistant Manager

Welcome Break; Birchanger, Bishop's Stortford; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading motorway service operator as an Assistant Manager. You will support the Unit Business Manager in managing operations, driving sales, and ensuring excellent customer service. With a focus on career development, you'll receive training and support to thrive in a fast-paced environment. Enjoy competitive pay, bonuses, and extensive benefits including discounts at popular retailers and a structured career path.

Benefits

30 days’ holiday, increasing with service

Employee discounts (50% off onsite brands)

Contributory pension scheme

Free on-site parking

Discounted hotel rooms for family

Qualifications

• Experience in a supervisory or management role in customer service.
• Aspiring to develop a management career.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability while managing people.

Skills

Customer Service

People Management

Multi-tasking

Sales Growth

Job description

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Job ID: 125526

Team: Forecourt (TMFR)

Job Type: Permanent

Location: Old Dunmow Road, Bishops Stortford, CM23 5QZ

Shifts: Fully Flexible - Day, Evening, Weekends

Salary: Up to £27,000 per annum plus bonus and £10 on-shift meal allowance

Benefits: Fantastic benefits & discounts, free parking, and great career opportunities

Great managers aren’t born, they’re made. If you want to succeed as a manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in all aspects of running the unit – from people management to driving sales and profitability. It’s a fast-paced and demanding role, but we’ll provide plenty of support and training to help you develop your career and progress.

Ideal candidate for Assistant Manager:

• Experience in a supervisory or management role in customer service
• Passionate about delivering excellent customer service
• Effective people manager who can motivate others and lead by example
• Multi-tasker capable of handling various tasks simultaneously
• Business-minded with a focus on profitable sales growth
• Aspiring to develop a management career

Key benefits for Assistant Managers:

• Competitive salary plus bonus
• £10 on-shift meal allowance
• 30 days’ holiday, increasing with service
• Employee discounts (50% off onsite KFC, Burger King, Starbucks, Pizza Express, and more)
• My Welcome Break discounts at hundreds of retailers
• Contributory pension scheme (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Discounted hotel rooms for you and your family

Note: Applicants must be 18 years or older due to role responsibilities.

About Welcome Break:

Welcome Break is one of the UK’s leading motorway service operators, managing 60 service areas and 31 hotels nationwide. While our sites feature popular brands like Starbucks, Subway, WHSmith, KFC, Pizza Express, and Burger King, as well as hotels under the Ramada and Days Inn brands, we operate as one team across all locations.

Job Segment: Assistant Manager, Business Manager, Manager, Management