Assistant Manager

Shepherd Neame Ltd; Whitstable; On-site; GBP 25,000 - 30,000; Full time

Job summary

Shepherd Neame is seeking an enthusiastic Assistant Manager to join their team at The Royal, a pub offering fresh food and drinks with stunning sea views. This role involves leading a team, supporting management, and ensuring excellent customer service in a dynamic hospitality environment.

Benefits

Competitive salary or hourly pay rate

A share of tips in addition to your pay

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Flexible working hours

Responsibilities

• Acting as an ambassador for the brand.
• Covering duty manager shifts.
• Leading the team to deliver excellent customer service.

Skills

Working Together

Pride and Passion

Authenticity

Sheps Spirit

Job description

Shepherd Neame is seeking an Assistant Manager with energy and enthusiasm to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to develop your career in the hospitality industry, this could be the perfect opportunity for you.

About the Venue

The Royal, perched atop Tankerton Slopes, offers fresh food and drinks with panoramic sea views. The pub’s garden provides one of the best vantage points in the area, with a stunning clifftop setting overlooking the Thames Estuary. We are renowned for delicious British dishes, featuring daily specials made from local ingredients.

Role Responsibilities

This role involves acting as an ambassador for our brand, covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.

What’s in It for You?

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers across high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• Opportunities for development and internal movement within pubs, the Brewery, and Support Office
• Flexible working hours

Skills and Values

While Shepherd Neame is Britain’s oldest brewer, our approach is modern and dynamic. We value the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

About Us

Founded over 300 years ago in Faversham, Kent, Shepherd Neame is an independent family business with an award-winning visitor centre and over 300 pubs and hotels across London and the South East. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity and Inclusion

We are committed to diversity, equality, and inclusion. We welcome applications from all candidates regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We aim to create a respectful and supportive environment where everyone can reach their potential.