Assistant Manager

The Inn Collection Group; Whitby; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Inn Collection Group seeks an Assistant Manager for The Stables at Whitby. You'll ensure a welcoming environment for guests, manage daily operations, and lead a dedicated team. This role offers excellent benefits and the opportunity to grow in an award-winning team focused on hospitality.

Benefits

Extra paid holiday for your birthday

Support from Lead-Inn development program

Paid Breaks

50% off food at any Inn

£1 stays at Inns in January, February, and March

1/3 off room bookings year-round

£50 on same-day bookings

15% off bed and breakfast for loved ones

24/7 confidential support through Employee Assistance Programme

Contribute to Give-inn back scheme

Qualifications

• Strong background in food and hospitality.
• Passion for customer service.
• Ability to inspire and motivate a team.

Responsibilities

• Support General Manager in daily operations.
• Lead and manage a team to meet company standards.
• Handle administrative tasks like stocktake and accounts management.

Skills

Customer Service

Leadership

Team Management

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and a warm team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pub with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

Here’s how we say thank you to our team:

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same-day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• Access 24/7 confidential support through our Employee Assistance Programme.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

Situated where the North York Moors meet the coastline of one of England’s most sought-after seaside destinations, The Stables at Whitby is a charming inn housed in a former 17th-century farmhouse. With its unique courtyard of stables-turned-rooms, it offers stunning views across the tranquil countryside, leading to the moors beyond.

You’ll Fit Right Inn

As an Assistant Manager, you will support the General Manager in ensuring that our Inn feels like a home away from home for our guests. Reporting directly to the General Manager, you will play a key role in leading the team, managing daily operations, and creating a welcoming and efficient environment for both staff and guests.

Your responsibilities include overseeing daily duties, leading a team to meet company standards, managing shift operations in a busy environment, and handling administrative tasks such as stocktake, ordering, accounts management, and liaising with Chefs, Management, and Suppliers. The role may also involve occasional sleepovers and responding to guest needs.

If you have a strong background in food and hospitality, a passion for customer service, and the ability to inspire and motivate a team, we believe you’ll fit right in...

This role encourages our Assistant Managers to lead, mentor, and achieve impactful results. Watch Terry’s video to learn more about our management roles: https://careers.inncollectiongroup.com/join-inn