Assistant Manager

JR United Kingdom; Hartlepool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive service company as an Assistant Manager, where you'll enhance customer experiences and drive business performance. This role offers career progression, training, and a supportive work environment. Enjoy competitive benefits, including an uncapped bonus scheme and discounts on products.

Benefits

Average uncapped bonus of £7,100

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Financial support via Wagestream

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Experience in customer satisfaction and management.
• Technical/mechanical ability or experience required.

Responsibilities

• Assist Centre Manager in driving profitability and customer service.
• Work alongside technicians in the workshop.

Skills

Customer satisfaction

Coaching

Technical ability

Health and Safety compliance

Communication

IT proficiency

Time management

Driving license

Job description

Job Opportunity: Assistant Manager at Halfords

Join the UK’s largest Automotive service, maintenance, and repair business, offering great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide effective management and leadership, driving profitability with a focus on the customer journey. Ideally, you will have hands-on experience as a mechanic, as you will divide your time between the workshop with technicians and assisting with daily sales and customer service.

If you are passionate about driving business performance, delivering excellent customer experiences, and seeking a long-term career with progression and training, this could be the perfect opportunity. Apply today!

Benefits:

• Average uncapped bonus of £7,100 per year (potential to earn more)
• 5 days a week (closed on Sundays)
• Refer a friend scheme – T&Cs apply
• 5.6 weeks’ annual leave
• Up to 50% off garage bills and 25% off most Halfords products
• Discounts on groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial support via Wagestream – access up to 30% of your salary in advance
• GP Access, 24/7, 364 days a year
• Share save scheme with a 20% discount on shares
• Health Cash Plan for wellbeing services and healthcare costs
• Pension Scheme & Life Assurance

Career progression is encouraged, including access to hybrid training and qualifications such as ATA & MOT Tester.

Skills and Experience:

• Customer satisfaction and management experience
• Coaching and training skills
• Technical/Mechanical ability or experience
• Knowledge of Health and Safety compliance standards
• Excellent communication skills, verbal and written
• IT proficiency and willingness to learn in-house systems
• Good time management
• Valid driving license

National Tyres and Autocare, part of the Halfords family, is expanding rapidly, focusing on motoring services and electric mobility. We are the UK’s leading retailer in motoring and cycling products and services.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace. Even if you don’t meet all criteria, we encourage you to apply and take the wheel of your career!