Assistant Manager

Sites; Wakefield; On-site; GBP 22,000 - 26,000; Full time

Job summary

Ben Sherman is seeking a Store Supervisor for the Castleford area. This full-time role focuses on driving sales and delivering an exceptional customer experience across-store and online channels.

You will support the Store and Assistant Manager, maintain premium visual merchandising, and motivate the team to meet KPIs. The position requires a passion for fashion, strong communication skills, and the ability to adapt to varying customer needs while upholding brand standards.

Qualifications

• Customer service focus essential
• Sales targets and turnover awareness
• Strong visual merchandising and product knowledge required

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product including features, benefits and stock availability
• Promote multi-channel shopping options for customer satisfaction
• Provide an inviting and welcoming atmosphere for customers
• Process sales transactions in line with company guidelines
• Demonstrate flexibility to meet store needs

Skills

Customer service

Sales targets

Visual merchandising

Commercial awareness

Communication skills

Job description

Supervisor - [Castleford] - [Full Time]

Come and join the team at Ben Sherman!

As we expand and embrace this exciting next chapter, we have a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our ranges through its paces. Welcome to our journey!

Purpose of the role:

To assist both the Store and Assistant Manager in driving consistent improvement to the stores sales, KPI’s and all other areas of measured success. To help retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

Desirable:

• Good IT skills
• Experience of working in a premium fashion brand