Assistant Manager

TN United Kingdom; Test Valley; On-site; GBP 33,000 - 38,000; Full time

Job summary

Join a dynamic team as an Assistant Manager in a growing hospitality company. This role offers a unique opportunity to create memorable experiences for guests while managing day-to-day operations. You will support the General Manager and be part of a friendly, hands-on team dedicated to excellence in service. With a focus on personal growth and development, you’ll have the chance to progress your career in a thriving environment. Be part of an expanding pub family that values quality and community, and help shape the future of our beautiful pubs across Southern England.

Benefits

Up to 33% off meals

33% off hotel accommodation

Development program to General Manager

Lifestyle card with discounts

Service Awards

Birthday Gift

Referral incentives up to £1000

Qualifications

• Previous supervisory experience within hospitality is essential.
• Strong leadership skills with a passion for staff development.

Responsibilities

• Delivering a high level of guest experience consistently across shifts.
• Overall responsibility for food and beverage operations.
• Managing stock controls and driving business through guest experiences.

Skills

Leadership Skills

Interpersonal Skills

Communication Skills

Supervisory Experience

Ability to Work Flexible Hours

Education

Experience in Hospitality

Right to Work in the UK

Job description

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• Up to £33,000 per annum plus a share of Tronc (up to £5000 per year)
• Up to 33% off meals for you and up to 6 guests when off duty
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – offering over 5,000 discounts across various lifestyle aspects. It’s a free benefit for our Upham Inn team members.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1000
• Previous supervisory experience within Hospitality
• The right to work in the UK
• Strong leadership skills with a passion for staff development
• Excellent interpersonal and communication skills
• Innovative, trustworthy, and impartial
• Ability to work evenings, weekends, and holidays is essential.

Duties/Responsibilities:

• Delivering a high level of guest experience consistently across shifts
• Overall responsibility for food and beverage operations
• Achieving KPIs and performance metrics for the business's financial success
• HR responsibilities including recruitment and staff development
• Managing stock controls
• Driving business through consistent guest experiences
• Opening and closing the business

A job you can enjoy

As our Assistant Manager, you will help create a special atmosphere for guests. You’ll be actively involved on the floor, managing day-to-day operations, supporting the General Manager, and living by the mantra of ‘always doing the right thing’.

This role offers a chance to develop your skills, gain valuable knowledge, and progress your career in the hospitality industry.

We are looking for great people to join us. Our company supports your growth while caring about individual needs. We are a friendly, hands-on team passionate about running excellent pubs and looking for like-minded individuals eager to work and grow with us.

What do we do?

We own a collection of beautiful, individual premium pubs across Southern England, located in idyllic settings. We pride ourselves on being the quality local in each area, serving high-quality, fresh pub food in a cozy atmosphere. Many of our pubs feature charming bedrooms. We’ve recently expanded with Harper’s Steakhouse, a premium American Steakhouse brand.

It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us as part of our success. We’ve invested heavily in our business and are seeing great results. Join us to be part of our expanding pub family.