Assistant Manager

Jw Lees; Stretford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Cash tips and tronc

Annual profit share

30% discount on food and drink

50% off on shift food

Hotel and inn discounts

Wellbeing support

Career development programmes

Enhanced parental policies

JW BenefitHub discounts

Job summary

JW Lees’ The Rope and Anchor in Dunham Massey is seeking an Assistant Manager to lead a friendly team, ensure exceptional service and drive store performance. You will support the General Manager and stand in during their absence while taking ownership of daily operations.

With competitive pay, tips and a profit share, as well as staff discounts and wellbeing support, this role offers progression through internal and external development programmes.

Qualifications

• Leadership experience in hospitality or retail.
• Excellent communication and people skills.
• Able to motivate a team and deliver great service.

Responsibilities

• Lead by example to deliver great service and motivate the team.
• Be the communication expert and ensure every visit is memorable.
• Support the General Manager and lead areas of the business in their absence.
• Take ownership of problems and be commercially aware.
• Maintain standard operating procedures and contribute to growth and development.

Job description

We are looking for an Assistant Manager to join our talented management team at The Rope and Anchor in Dunham Massey.

What we offer our Assistant Managers:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into
  your bank)
• Annual profit share bonus, ensuring you share in the success of
  the company
• 30% discount on food and drink across our pubs, inns and hotels
  for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling
  provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your
  career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of
  high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together