Assistant Manager

The Rank Group; Romford; On-site; GBP 32,000; Full time

Job summary

A leading bingo and gaming company in Romford seeks an Assistant Manager to lead and inspire a team in delivering exceptional customer experiences. This role involves managing day-to-day operations, coaching team members, and driving results to ensure every guest feels valued. Candidates should have proven leadership skills and a passion for outstanding customer service. A competitive salary and various benefits are offered, including paid breaks and career development training.

Benefits

Competitive Salary - £31,930

Paid breaks

50% discount on food and soft drinks

Pension and Life Assurance

Access to Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Passion for creating outstanding customer experiences.

Responsibilities

• Lead and inspire your team to deliver exceptional customer experiences.
• Manage day-to-day operations and coach team members.
• Drive results and ensure guests feel welcomed.

Skills

Team leadership

Customer service excellence

Commercial awareness

Job description

Overview

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Benefits

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences