Assistant Manager

Queens Arms Pitminster; Pitminster; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Discounted or free food

On-site parking

Job summary

Queens Arms Pitminster is seeking an Assistant Manager to oversee operations at our busy country pub in Pitminster. The role focuses on staff supervision, hospitality, and delivering exceptional customer service, with a clear path to General Manager for the right candidate.

The position requires leadership, bartending know-how, and a solid understanding of food safety. Hours include evenings and weekends, with on-site duties and perks such as on-site parking and staff meals.

Qualifications

• Ideally previous experience in a supervisory role within a bar or restaurant setting.
• Proficiency in bartending techniques.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Knowledge of food safety regulations and best practices.
• Excellent organisational skills with attention to detail.
• A passion for delivering exceptional customer service.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Manage day-to-day bar operations, including staff supervision and customer service
• Oversee the preparation of beverages and ensure adherence to food safety standards
• Coordinate with kitchen staff to maintain efficient service flow
• Train and develop bar staff on best practices and customer interaction
• Implement and enforce health and safety regulations within the bar area
• Cash up and key holding responsibilities
• Handle customer queries, complaints, and feedback promptly and professionally

Skills

Staff supervision

Leadership

Bartending

Food safety

Organisation

Customer service

Flexible hours

Job description

We are seeking a skilled Assistant Manager to join our team in overseeing the operations of our busy country pub. The ideal candidate will have a passion for hospitality and leadership, ensuring exceptional customer service and a memorable experience for our patrons.

We are recently refurbished and expanded, we have a great team and have a passion for retaining our staff through reward and progression.

This is also a role that could progress to General Manager for the right candidate.

Duties

• Manage day-to-day bar operations, including staff supervision and customer service
• Oversee the preparation of beverages and ensure adherence to food safety standards
• Coordinate with kitchen staff to maintain efficient service flow
• Train and develop bar staff on best practices and customer interaction
• Implement and enforce health and safety regulations within the bar area
• Cash up and key holding responsibilities
• Handle customer queries, complaints, and feedback promptly and professionally

Qualifications

• Ideally previous experience in a supervisory role within a bar or restaurant setting
• Proficiency in bartending techniques
• Strong leadership skills with the ability to motivate and manage a team effectively
• Knowledge of food safety regulations and best practices
• Excellent organisational skills with attention to detail
• A passion for delivering exceptional customer service
• Ability to work flexible hours, including evenings and weekends

If you are a dynamic individual with a flair for hospitality and team management, we invite you to apply for this exciting opportunity as our Assistant Manager.

Pay: From £14.00 per hour

Benefits

• Discounted or free food
• On-site parking