Assistant Manager

Greene King; Penarth; Presencial; GBP 31.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33% off food and drink

15% off for friends and family

Employee Assistance Programme

Descripción de la vacante

The Oystercatcher in Penarth, part of Greene King, is seeking an ambitious Assistant Manager to support the General Manager, drive sales and deliver an outstanding guest experience in a busy, food-led pub.

You’ll lead from the front, coach a team, manage standards, costs and stock, and help grow the business with a strong emphasis on food. If you're passionate about great food and developing people, this is a great opportunity.

Formación

• Experience in hospitality management or supervisory role.
• Strong leadership and coaching abilities.
• Ability to drive sales and guest satisfaction.

Responsabilidades

• Support the General Manager in day-to-day pub operations.
• Lead by example during busy services and ensure high standards.
• Develop and motivate team to deliver great guest experiences.
• Identify opportunities to increase sales and improve performance.
• Monitor costs, stock, and compliance to maintain profitability.
• Contribute to the pub's ongoing development and culture.

Conocimientos

Hospitality management

Team leadership

Guest experience

Commercial awareness

Organisational skills

People development

Descripción del empleo

What's the opportunity?

Welcome to The Oystercatcher, a popular family-friendly Hungry Horse pub in Penarth, offering fantastic views across Cardiff Bay and a great setting for guests to enjoy a meal, a drink or a family day out.

Our extensive Hungry Horse menu features juicy stacked burgers, tasty sharers and plenty of pub favourites, making food a huge part of what we do. With a spacious beer garden, outdoor play area and five heated outdoor huts, we're set up to welcome guests whatever the occasion or weather.

As Assistant Manager, you'll play a key role in supporting the General Manager, driving the business forward, and ensuring our guests receive a brilliant experience every time they visit.

You’ll be responsible for:

• Driving food performance: Help deliver consistently great food, maintain high standards and maximise the potential of our extensive menu.
• Leading from the front: Support the day-to-day running of the pub, setting the pace and leading by example during busy services.
• Developing your team: Coach, motivate and support colleagues, building a strong team that's confident, engaged and ready for the next challenge.
• Growing the business: Build on our year-on-year success by identifying opportunities to increase sales, improve performance and encourage repeat visits.
• Delivering outstanding service: Make sure every guest enjoys a warm welcome, great food and a memorable experience.
• Managing standards and costs: Support effective stock control, labour management, compliance and operational standards.
• Working towards the future: Help establish the right team, culture and performance to support the pub's ongoing development and potential future investment.

Company Description

The Oystercatcher, Penarth

Assistant Manager

Salary - £31,000 - £35,000 + Bonus

Love great food, leading a team and being part of a busy, successful pub? Your next opportunity is waiting at The Oystercatcher!

We're looking for an ambitious Assistant Manager with a strong food background to join our team at The Oystercatcher in Penarth. If you're passionate about delivering fantastic food, developing people and driving sales, this is an exciting opportunity to join one of Hungry Horse's strongest food-performing sites.

With year-on-year growth to date, The Oystercatcher is already achieving great things. Now we're looking for the right person to help us build on that success, strengthen the team and make sure we're ready for the next stage of the pub's journey.

Why join The Oystercatcher?

The Oystercatcher is already one of Hungry Horse's strongest food-performing sites, with year-on-year growth demonstrating what the team can achieve.

This is your chance to join a successful business, help build an even stronger team and play a key role in its future. With potential investment on the horizon, getting the right people and standards in place is an important part of the journey.

If you're motivated by improving performance, developing people and being part of a busy food-led pub, this is a fantastic opportunity to make your mark.

Additional Information

What's in it for you?

• Career development: Training, apprenticeships and opportunities to progress across Greene King.
• Discounts: 33% off food and drink in our pubs, plus 15% off for friends and family.
• Greene King Inns: 50% off stays and 25% off for friends and family.
• Wellbeing support: Access to our Employee Assistance Programme.
• Family-friendly benefits: Enhanced policies to support you through life's important moments.
• Recognition: Recommend a friend and earn up to £1,500.
• Financial wellbeing: Access to Wagestream to help manage your pay.
• Extra savings: Retail discounts, including Superdrug and Three Mobile.

Greene King is one of the UK's leading pub companies and brewers, with over 220 years of history and a team of around 39,000 people. We're passionate about pouring happiness into lives and becoming the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to be part of our success?

If you're a food-focused Assistant Manager who wants to help grow an already successful pub, build a brilliant team and be part of an exciting future, we'd love to hear from you.

Bring your food passion. Build a great team. Help The Oystercatcher thrive.

Qualifications

What we're looking for

We're particularly keen to hear from candidates with a strong food-led hospitality background who understand what it takes to run a successful, high-volume food operation.

• Previous experience in a hospitality management or supervisory role.
• A strong understanding of food operations, ideally within a branded pub, restaurant or high-volume food business.
• The ability to lead, coach and develop a team in a busy environment.
• Commercial awareness and a genuine interest in driving food sales and business performance.
• A hands-on approach, with the confidence to support the team during busy services.
• Strong organisational skills and the ability to maintain high standards under pressure.
• A passion for great food and delivering an excellent guest experience.

Most importantly, you'll be ambitious, proactive and ready to make a difference. You'll understand that great results come from great people, and you'll be passionate about helping the team achieve its full potential.