Assistant Manager

Hungry Horse; Penarth; Presencial; GBP 31.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33% off food and drink

15% off for friends & family

Wellbeing program

Descripción de la vacante

The Oystercatcher, Penarth, a Hungry Horse pub, seeks an ambitious Assistant Manager to lead a busy food-led operation. You’ll drive food performance, coach a team and deliver excellent guest experiences in a high-volume setting.

Competitive salary (£31,000–£35,000) plus bonus and benefits, with room to develop as the business grows. Bring passion for great food and a readiness to lead by example.

Formación

• We’re keen to hear from candidates with a strong food-led hospitality background.
• Experience in a hospitality management or supervisory role is essential.
• Ability to lead, coach and develop a team in a busy environment.
• Commercial awareness and a genuine interest in driving food sales and business performance.
• Hands-on approach with the confidence to support the team during busy services.
• Strong organisational skills with the ability to maintain high standards under pressure.

Responsabilidades

• Drive food performance and deliver consistently great food across the extensive menu.
• Lead day-to-day pub operations and set the pace during busy services.
• Coach, motivate and support colleagues to build a confident, engaged team.
• Grow sales by identifying opportunities to improve performance and repeat visits.
• Deliver outstanding guest experiences with a warm welcome and memorable service.
• Support stock control, labour management, compliance and standards to optimise costs.
• Help establish the right team and culture for future growth and investment.

Conocimientos

Hospitality management

Team leadership

Food operations

High-volume service

Coaching & development

Commercial awareness

Organizational skills

Descripción del empleo

• Salary for Advertising: £31,000 - £35,000 + Bonus

Company Description

The Oystercatcher, Penarth
Assistant Manager
Salary - £31,000 - £35,000 + Bonus

Love great food, leading a team and being part of a busy, successful pub? Your next opportunity is waiting at The Oystercatcher!

We're looking for an ambitious Assistant Manager with a strong food background to join our team at The Oystercatcher in Penarth. If you're passionate about delivering fantastic food, developing people and driving sales, this is an exciting opportunity to join one of Hungry Horse's strongest food-performing sites.

With year-on-year growth to date, The Oystercatcher is already achieving great things. Now we're looking for the right person to help us build on that success, strengthen the team and make sure we're ready for the next stage of the pub's journey.

Why join The Oystercatcher?

The Oystercatcher is already one of Hungry Horse's strongest food-performing sites, with year-on-year growth demonstrating what the team can achieve.

This is your chance to join a successful business, help build an even stronger team and play a key role in its future. With potential investment on the horizon, getting the right people and standards in place is an important part of the journey.

If you're motivated by improving performance, developing people and being part of a busy food-led pub, this is a fantastic opportunity to make your mark.

Job Description

What's the opportunity?

Welcome to The Oystercatcher, a popular family-friendly Hungry Horse pub in Penarth, offering fantastic views across Cardiff Bay and a great setting for guests to enjoy a meal, a drink or a family day out.

Our extensive Hungry Horse menu features juicy stacked burgers, tasty sharers and plenty of pub favourites, making food a huge part of what we do. With a spacious beer garden, outdoor play area and five heated outdoor huts, we're set up to welcome guests whatever the occasion or weather.

As Assistant Manager, you'll play a key role in supporting the General Manager, driving the business forward and ensuring our guests receive a brilliant experience every time they visit.

You'll be responsible for:

Driving food performance: Help deliver consistently great food, maintain high standards and maximise the potential of our extensive menu.

Leading from the front: Support the day-to-day running of the pub, setting the pace and leading by example during busy services.

Developing your team: Coach, motivate and support colleagues, building a strong team that's confident, engaged and ready for the next challenge.

Growing the business: Build on our year-on-year success by identifying opportunities to increase sales, improve performance and encourage repeat visits.

Delivering outstanding service: Make sure every guest enjoys a warm welcome, great food and a memorable experience.

Managing standards and costs: Support effective stock control, labour management, compliance and operational standards.

Working towards the future: Help establish the right team, culture and performance to support the pub's ongoing development and potential future investment.

Qualifications

What we're looking for

We're particularly keen to hear from candidates with a strong food-led hospitality background who understand what it takes to run a successful, high-volume food operation.

You'll bring:

Previous experience in a hospitality management or supervisory role.

A strong understanding of food operations, ideally within a branded pub, restaurant or high-volume food business.

The ability to lead, coach and develop a team in a busy environment.

Commercial awareness and a genuine interest in driving food sales and business performance.

A hands-on approach, with the confidence to support the team during busy services.

Strong organisational skills and the ability to maintain high standards under pressure.

A passion for great food and delivering an excellent guest experience.

Most importantly, you'll be ambitious, proactive and ready to make a difference. You'll understand that great results come from great people, and you'll be passionate about helping the team achieve its full potential.

Additional Information

What's in it for you?

At Greene King, we believe in rewarding our teams and helping them build careers they can be proud of.

Career development: Training, apprenticeships and opportunities to progress across Greene King.

Discounts: 33% off food and drink in our pubs, plus 15% off for friends and family.

Greene King Inns: 50% off stays and 25% off for friends and family.

Wellbeing support: Access to our Employee Assistance Programme.

Family-friendly benefits: Enhanced policies to support you through life's important moments.

Recognition: Recommend a friend and earn up to £1,500.

Financial wellbeing: Access to Wagestream to help manage your pay.

Extra savings: Retail discounts, including Superdrug and Three Mobile.

Greene King is one of the UK's leading pub companies and brewers, with over 220 years of history and a team of around 39,000 people. We're passionate about pouring happiness into lives and becoming the pride of great British hospitality.

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Ready to be part of our success?

If you're a food-focused Assistant Manager who wants to help grow an already successful pub, build a brilliant team and be part of an exciting future, we'd love to hear from you.

Bring your food passion. Build a great team. Help The Oystercatcher thrive.