Assistant Manager

Upham Inns; Park Gate; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Up to £34k base salary

Up to £5,000 Tronc

Flexible shift patterns

Food discounts for you and guests

Hotel stay discounts

Lifestyle Card

Service awards

Refer a Friend incentives

Job summary

Upham Inns in Southampton is seeking an Assistant Manager who thrives on leading teams and delivering outstanding guest experiences. This role focuses on driving the food and beverage operation, coaching the FOH team, and ensuring smooth daily operations in a busy steakhouse setting.

Join Harpers Steakhouse, part of Upham Inns, as we invest in our pubs and people. Enjoy flexible shifts, strong development opportunities toward General Manager, and a benefits package including discounts on food

Qualifications

• Previous supervisory or management experience within hospitality.
• Strong leadership and people development skills.
• Excellent communication and interpersonal abilities.
• Proactive, trustworthy and fair approach.

Responsibilities

• Leading, motivating and developing the FOH team.
• Delivering consistently brilliant guest experiences.
• Taking responsibility for the food and beverage operation.
• Driving sales, KPIs and operational performance.
• Supporting recruitment, training and development across the team.
• Managing stock control and maintaining standards.
• Opening and closing the business.
• Solving problems quickly when busy.

Skills

Leadership

Guest service

Communication

Team management

Job description

Assistant Manager – Up to £34k + Tronc - Harpers Steakhouse, Southampton

Ready to take the next step in your hospitality career?

We’re looking for an Assistant Manager who loves leading people, delivering brilliant guest experiences and getting stuck into the action.

At Upham Inns, we’re growing, investing in our pubs and developing our people — so this is a great opportunity to join us and build your career towards General Manager.

What’s in it for you?

• Up to £34,000 + up to £5,000 Tronc
• Flexible shift patterns
• Up to 33% off food for you + up to 6 guests
• 33% off hotel stays + 20% for Friends & Family
• Clear development pathway to General Manager
• Free Lifestyle Card with 5,000+ discounts
• Service Awards & Birthday Gift
• Refer a Friend & Chef Recruitment incentives of up to £1,000

What you'll be doing

• Leading, motivating and developing the FOH team
• Delivering consistently brilliant guest experiences
• Taking responsibility for the food and beverage operation
• Driving sales, KPIs and operational performance
• Supporting recruitment, training and development across the team
• Managing stock control and maintaining operational standards
• Taking responsibility for opening and closing the business
• Solving problems quickly and confidently when things get busy

What we're looking for

• Previous supervisory or management experience within hospitality
• Strong leadership skills and a passion for developing people
• Excellent communication and interpersonal skills
• A proactive, trustworthy and fair approach
• The ability to stay calm, think quickly and take ownership
• A genuine passion for hospitality and making guests feel welcome
• The flexibility to work evenings, weekends and bank holidays
• Right to Work in the UK

About Upham Inns

We’re a growing family of premium pubs and steakhouses across Southern England.

Our pubs are located in beautiful villages and towns, where we aim to be the quality local — serving great food, creating welcoming spaces and delivering memorable guest experiences.

Many of our pubs also offer charming bedrooms, while our growing Harper’s Steakhouse brand brings something a little different to the group.

Why Upham Inns?

We’re big enough to offer real support and career opportunities, but small enough to know and value our people.

We’re investing in our pubs, our teams and our future — and we want you to grow with us.

If you’re ambitious, passionate about hospitality and ready for your next step — come grow with us.