Assistant Manager

Mitchells & Butlers PLC; Northolt; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career progression

Brand discount 33%

Friends & family discount

Gym discounts

Team socials

Pension & holiday

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking an Assistant Manager for Crown, part of Sizzling Pub & Grill. You will support the General Manager, lead a team, and drive guest satisfaction. The role emphasizes mentoring staff, delivering great hospitality, and maintaining high service standards in a community pub setting.

Join a brand with strong progression paths, employee discounts, and a focus on teamwork. This is a hands-on leadership role at the heart of the community.

Qualifications

• Experience in hospitality management.
• Ability to train and inspire a team.
• Strong communication and guest service skills.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and motivate the team to deliver food, drink, and service to a high standard.
• Act as role model and guide development within the team.
• Lead the team to deliver memorable guest experiences and drive repeat visits.

Skills

Management experience

Team leadership

Communication skills

Guest service

Job description

As Assistant Manager at Crown, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community,

WHAT’S IN IT FOR ME

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.