Assistant Manager

Crown & Anchor; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

33% staff discount across brands

20% discount for up to 5 friends and\n

Pension

28 days paid holiday

Employee shares

Team socials

Job summary

Crown & Anchor in Greater London is seeking an Assistant Manager to support the General Manager, lead a team, and ensure an exceptional guest experience. You will mentor staff, oversee daily operations, and act as Duty Manager when needed, maintaining high standards across service, food, and environment.

Join Mitchells & Butler’s family and enjoy clear progression opportunities, generous staff discounts across brands, a pension plan, 28 days of paid holiday, and access to wellbeing support.

Qualifications

• Experience in hospitality management or supervising teams.
• Strong communication and coaching abilities.
• Proven track record in delivering excellent guest experiences.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver high-quality food, drink, and service.
• Be the role model and guide development within the team.
• Lead the team to create WOW moments that bring guests back.

Skills

Leadership

People management

Communication skills

Customer service

Job description

As Assistant Manager at the Crown & Anchor, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary