Assistant Manager

Mitchells & Butlers PLC; Wolverhampton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Progression opportunities

Discount across brands

Friends & family discount

Gym discounts

Team socials

Pension

Holiday allowance

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC at the Pilot is seeking an Assistant Manager to support the General Manager in leading the team and delivering a memorable guest experience. You’ll mentor colleagues, drive service standards and be a visible role model in a busy pub environment.

From breakfast to the big game, you’ll help create a welcoming community hub, develop talent through on‑the‑job coaching, and ensure smooth operations across food and drinks while maintaining brand standards.

Qualifications

• Proven experience managing a hospitality team.
• Strong focus on guest service and operations.
• Demonstrated ability to coach and develop staff.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to WOW guests and encourage return visits.

Skills

Management experience

Team leadership

Communication skills

Staff training

Job description

As Assistant Manager at the Pilot, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be! Join us at Sizzling Pub & Grill one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!
• On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.