Assistant Manager

Paris Baguette UK; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the food service industry seeks an Assistant General Manager in London. The role involves supporting the General Manager, managing employee training, and ensuring excellent customer service. Ideal candidates will have food handling experience, strong organizational skills, and a passion for team leadership. Enjoy a flexible schedule, competitive pay, and sweet benefits like free meals and birthday cake.

Benefits

Flexible work schedule

40h contract

Competitive compensation

Free meals during your shift

Great development opportunities

Free Cake for your Birthday

Increase holiday entitlement with longevity

Qualifications

• 2-4 years of food handling experience required.
• Exceptional organizational and communication skills needed.
• Ability to lift up to 50 lbs.

Responsibilities

• Support HR functions and manage employee training.
• Order merchandise and conduct weekly inventory counts.
• Manage POS system and handle customer refunds.

Skills

Organizational Skills

Communication

Time Management

Customer Service

Team Player

Education

Food Handling Experience

Tools

Point of Sale Systems

Job description

Reports to: General Manager

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. We pour our heart into everything we do.

At Paris Baguette, we serve up graciousness and are happy to put the needs of others first. We are attentive and accommodating to our guests and to each other. We mix in a little love, comfort and compassion into our work every step of the way. We work diligently with a dedication to quality at our core, taking ownership of our actions and decisions. We hold ourselves accountable to our word. We face challenges head on, and when the bar is set high, we have the conviction to clear it with confidence. We pour our heart into everything we do.

If you are someone who has heart, wants to spread joy and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members. Overall they will contribute to maintaining excellent service, quality of products, and creating a high sales performance.

KNOWLEDGE AND RESPONSIBILITIES

• Support/Gathering information to develop store operation plans
• Help administer new product launching, promotions and seasonal events.
• Order merchandise and ingredients.
• Weekly inventory count
• Collect feedback for identifying local community and customer needs.
• Learn and understand all company policies and provide suitable advice to employees.
• Support manager to deliver any company wide communication to all employees.
• Utilize reports for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program.

Support Store Operation

• Manage POS and credit card system during operating business hours.
• Main contact for catering and special orders.
• Daily inventory count.
• Help manage deliveries and inventory.
• Support simple repairs in the store such as equipment and furniture.
• General substitute for Manager.
• Regularly inspect store to assure standards are maintained at all times.

Employee Management

• Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve.
• Job delegation, enforcing duties as assigned.
• Creating employee work schedule for final review by General Manager.
• Issuing refunds for customers.
• Initial claim issues, being able to report it to the right department.
• Monitor, report, and take action on any incidents that occur.
• Quality Control, Health Inspection, Inspection Checklist

WHAT YOU NEED TO HAVE

• 2-4 year of food handling experience.
• Detail oriented with excellent organizational skills and verbal and written communication skill
• Able to lift up to 50 lbs.
• Time management, ability to prioritize.
• Proficient on Point of Sale systems. Understand the importance of cash handling and accuracy of transactions.
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

SWEET BENEFITS

• Flexible work schedule-no late shifts
• 40h contract
• Competitive compensation
• Free meals during your shift
• Great development opportunities
• Free Cake for your Birthday
• Increase holiday entitlement with longevity (Terms & conditions apply )

Compensation: To be discussed