Fenty Assistant Manager- London

Kendo Brands, Inc.; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading beauty brand is seeking an Assistant Manager for Fenty Beauty in Selfridges, London. The role involves managing a team, driving sales, and delivering exceptional customer experiences. Ideal candidates will have luxury retail experience and strong leadership skills.

Qualifications

• At least 2 years of retail management experience.
• Experience in a luxury retail environment.

Responsibilities

• Manage and motivate a team of Makeup Artists.
• Lead in product knowledge and customer service.
• Develop and implement a clientele program.

Skills

Leadership

Customer Service

Organizational Skills

Commercial Awareness

Job description

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Position Summary

As a true ambassador for Fenty Beauty by Rihanna in Selfridges, the Assistant Manager will assist the Counter Manager in managing the counter in Selfridges. This role is responsible for managing Fenty Beauty Retail Artists, ensuring the team represents the brand according to guidelines, assisting in staffing and coverage planning within budget, driving sales goals, managing testers and samples, executing in-store and out-of-store events, and delivering an exceptional customer experience. The position reports to the Counter Manager to educate, coach, and develop team skills.

Requirements/Responsibilities

Job Responsibilities

• Manage, inspire, and motivate a team of full/part-time Makeup Artists, including staffing, coaching, and setting individual sales goals.
• Lead the team in product knowledge and customer service to create a flawless experience and build a loyal clientele.
• Manage sales goals and payroll to meet financial targets.
• Develop and implement a clientele program to support sales and loyalty.
• Create in-store activations aligned with the brand calendar for product launches and key periods.
• Strategically develop the brand presence within the store.
• Build strong relationships with Selfridges management and within Kendo to drive results and share best practices.
• Plan ongoing training to enhance sales, artistry, and customer service skills.
• Manage the tester and samples budget, ensuring timely orders.
• Represent the brand professionally, following all guidelines, with enthusiasm and flexibility.
• Build positive relationships with team and store partners.
• Maintain high personal grooming standards.

Profile

Qualifications include experience in a luxury retail environment, high-level makeup artistry, at least 2 years of retail management experience, strategic and business acumen, clientele strategy experience, leadership skills, financial goal achievement, excellent customer service, organizational skills, commercial awareness, and passion for the beauty industry. The candidate should be confident, professional, adaptable, energetic, results-driven, and knowledgeable about Rihanna.

Additional Information

About Kendo

Kendo Holdings, Inc., owned by LVMH, is a creative beauty brand developer and wholesaler. The company values a "Can Do" spirit, diversity and inclusion, storytelling, resilience, and product excellence. Its brands include KVD Beauty, Ole Henriksen, Fenty Beauty, Fenty Skin, Fenty Fragrance, and Fenty Hair.

Fenty Beauty by Rihanna

Founded to fill a gap in inclusive beauty products, Fenty Beauty offers a wide range of shades and formulas designed to feel lightweight and look natural. Rihanna emphasizes fun and self-expression in makeup.

Fenty Skin by Rihanna

Inspired by Rihanna's global lifestyle, Fenty Skin combines global ingredients with skincare powerhouses, emphasizing clean, vegan, and eco-friendly formulas with luxurious textures and scents.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Personal Care Product Manufacturing