Assistant Manager

Guess Europe Sagl; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company in the retail industry seeks an Assistant Manager to support the Store Manager in daily operations. The role involves driving sales, ensuring customer satisfaction, and managing team performance. Ideal candidates will have strong leadership skills and a positive attitude towards customer service.

Benefits

Staff Discount

Monthly Target Bonus

Uniform Allowance

Qualifications

• Must maintain a clean, neat, and presentable appearance.
• Adhere to the Guess dress code.
• Represent a positive attitude towards the merchandise and the company.

Responsibilities

• Assist Store Manager with everyday activities and maintain sales performance.
• Drive sales and motivate the team to exceed profitability expectations.
• Ensure excellent customer service and maintain merchandising standards.

Skills

Punctuality

Flexibility

Customer Service

Team Management

Job description

1 month ago Be among the first 25 applicants

The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.

Job Description

• Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team
• Setting the overall store sales plan yearly/monthly/daily and by individual and department
• Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
• Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales
• Identify strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching
• Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning
• Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
• Meet or exceed profitability expectations in sales, payroll and shrink conversion
• Create and execute strategies to maximise store sales and minimise expenses
• Maintain high communication levels with every team member and carry out personal appraisals on a regular basis
  
  
  

Additional Duties And Responsibilities

• Participating in and attending all store meetings and other related functions
• Performing housekeeping and maintenance duties as required
• Willing and being available to travel and work from different locations when necessary
• Maintaining standards in line with the requirements of the job and any policies currently in place
• Assuming and completing other duties as assigned by management from time to time
• Working any additional hours as to the requirements of the job
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
  
  
  

Requirements

• Completing all duties on time and in a satisfactory manner as assigned by management
• Punctuality and adhering to designated work schedule
• Flexibility and working effectively with colleagues and management to accomplish duties and goals
• Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
• Representing a positive attitude toward the merchandise and the company
• Adhering to Guess dress code
• Abide by the 6 Guess Rules
• Adhere to the rules and guidelines as expressed in the company hand book
  
  
  

Benefits

• Staff Discount
• Monthly Target Bonus
• Uniform Allowance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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