Assistant Manager

TieTalent; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A family-owned burger restaurant in London is seeking an Assistant Manager to lead the team in delivering high-quality burgers and fries. The role involves managing staff, ensuring customer satisfaction, and upholding company values. With opportunities for career progression, this position offers a dynamic work environment and a chance to grow within the company.

Benefits

Achievable bonus scheme

Secret Shopper bonus

Paid breaks

Free burgers, fries, and shakes

Career development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership experience required.
• Passion for perfect burgers and fries.

Responsibilities

• Manage Shift Managers and Crew.
• Ensure customer satisfaction and handle complaints promptly.
• Drive sales and control costs.

Skills

Customer Service

Leadership

Teamwork

Job description

Job Description

Assistant Manager Burgers & Fries at Five Guys! Join our family-owned burger restaurant known for our simple, high-quality menu since 1986. We pride ourselves on integrity, enthusiasm, competitiveness, and a proactive approach to challenges.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Team social events and days out
• Invitation to the annual Assistant Manager conference
• Team competitions: Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Career development opportunities
• Enhanced Maternity & Paternity Leave
• Pension scheme

PERSONAL ATTRIBUTES

• Passion for perfect burgers and fries
• Alignment with our core values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• Hands-on leadership experience
• Excellent customer service skills

KEY RESPONSIBILITIES

• Manage Shift Managers and Crew
• Support the delivery of high-quality burgers and fries
• Create a positive work environment where the team enjoys their work
• Ensure customer satisfaction, handle complaints promptly
• Lead by example, working alongside the team on the line and floor
• Support the General Manager and contribute to store results
• Own your P&L: drive sales and control costs
• Oversee daily operations and plan for the future
• Uphold company values in all actions
• Develop your team to build a strong talent pipeline

CAREER PATH WITH FIVE GUYS

• Ambitious individuals can grow their careers with support and the right tools
• Potential progression to Deputy General Manager, General Manager, and beyond into roles like Area Trainer, District Manager, or Support Office positions
• Five Guys offers more than a job—it's a career!