Assistant Manager

The Hoste, Burnham Market; King's Lynn and West Norfolk; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free meals

28 days holiday per year

Company pension scheme

Staff discount (Young's Pubs)

Share Save Scheme

Job summary

The Hoste Arms in Burnham Market combines a pub, restaurant, hotel and spa with a strong focus on exceptional guest service. We are seeking an enthusiastic Assistant Manager to lead and develop our team, ensuring smooth daily operations and a memorable guest experience.

You will drive service standards, train staff, and support the GM in scheduling and performance management as part of a clear career pathway within our hospitality group.

Qualifications

• Customer service excellence and guest focus.
• Strong leadership and ability to train a team.
• Passion for hospitality and nightlife operations.

Responsibilities

• Lead and develop the front-of-house team to deliver outstanding guest experiences.
• Drive service standards and oversee daily operations of the pub, restaurant, and hotel.
• Support the GM with training, scheduling and performance management.

Skills

Customer service

Team leadership

Hospitality

Job description

Assistant Manager

The Hoste Arms nestles in the picturesque village of Burnham Market
Offering the most comfortable & hospitable of gateways to the spectacular North Norfolk coastline & countryside. A pub, restaurant, hotel & spa steeped in history & brimming with passion for its surroundings.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.