Assistant Manager

Young's Pubs; Burnham Market; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Career path & development

Apprenticeships funded

Staff discount: 20% in Young's Pubs

Discount on overnight stays 30%

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

The Hoste Arms in Burnham Market is seeking an Assistant Manager to lead our team in a vibrant, food-focused pub. You will drive excellent customer service and take a proactive role in developing the team to uphold our standards and guest experience.

Join a pub with strong development pathways and ongoing training, offering opportunities to advance toward GM. Enjoy benefits like meals, holidays, pension, and staff discounts as part of a supportive Young's Pubs culture.

Qualifications

• Experience in Customer Service.
• Passion for hospitality.

Responsibilities

• Lead our team in a stylish, food-focused pub.
• Ensure exceptional customer service and proactive team management.
• Develop staff to deliver knowledge to delight customers.

Skills

Experience in Customer Service

Hospitality passion

Job description

The Hoste Arms nestles in the picturesque village of Burnham Market

Offering the most comfortable & hospitable of gateways to the spectacular North Norfolk coastline & countryside. A pub, restaurant, hotel & spa steeped in history & brimming with passion for its surroundings.

What We Offer Our Assistant Managers

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

Experience in Customer Service

Passion for hospitality