Assistant Manager

The Hoste, Burnham Market; Burnham Market; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development

Apprenticeships

Staff discounts

Share Save Scheme

Free meals

28 days holiday

Pension scheme

Job summary

The Hoste Arms in Burnham Market offers a vibrant, hospitality-focused environment where Assistant Managers lead a dedicated team and drive exceptional customer experiences. You will manage service standards, operations, and staff development in a charming venue known for its warmth and history.

We value a proactive leader with a genuine passion for hospitality and a commitment to growing within our career pathway toward general management.

Qualifications

• Experience in hospitality delivering exceptional customer service.
• Proactive management of a team in a busy pub/restaurant.
• Ambition to develop to general manager level.

Responsibilities

• Lead and motivate the team to deliver high standards of service.
• Oversee daily operations of the pub, restaurant and hotel aspects.
• Coach and train staff to ensure knowledge and customer delight.

Skills

Customer service

Team management

Hospitality

Proactive leadership

Job description

Assistant Manager

The Hoste Arms nestles in the picturesque village of Burnham Market
Offering the most comfortable & hospitable of gateways to the spectacular North Norfolk coastline & countryside. A pub, restaurant, hotel & spa steeped in history & brimming with passion for its surroundings.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.