Assistant Manager

Wheatsheaf Inn; Cheltenham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development path

Apprenticeships and training

Discounts on stays and meals

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

The Wheatsheaf Inn in Cheltenham is seeking an experienced Assistant Manager to lead our team in a busy, food-focused pub. You will drive guest satisfaction through hands-on leadership and a passion for quality service.

Join a supportive, career‑minded environment with ongoing training, development opportunities and benefits including free meals, generous holiday entitlement and a company pension as part of our commitment to staff growth in hospitality.

Qualifications

• Motivated and experienced Assistant Manager.
• Passion for exceptional customer service.
• Pro-active approach to team management.

Responsibilities

• Lead and develop the pub team to deliver excellent guest experiences.
• Ensure smooth day-to-day operations and service standards.
• Train, mentor and empower staff to grow within the business.
• Support senior management in achieving financial and guest satisfaction targets.

Skills

People leadership

Customer service

Team management

Proactive mindset

Hospitality experience

Job description

Assistant Manager

The Wheatsheaf Inn is a quintessential Cotswold Pub, offering a seasonally changing 'Best of British' menu along with premium wines, lagers ales and spirits and 14 individually appointed guest bedrooms. Our large garden is operational all year round, bustling in the warmer weather, serviced via our outdoor bar and wood fired pizza oven and then offering a covered, heated area during the colder seasons. We are a dedicated, passionate and friendly team, always going 'the extra mile' for our guests.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.