Assistant Manager

Zachary Daniels; Horsham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus

Staff discount

Career progression

Training

28 days holiday

Job summary

Zachary Daniels in Horsham is seeking an experienced Assistant Manager to join a leading fashion retailer. You’ll work closely with the Store Manager to drive sales, develop the team and ensure an exceptional customer experience.

This hands-on retail leadership role offers £28,000 base salary plus bonus, a generous staff discount, 28 days holiday and clear opportunities for progression within a growing retail business.

Qualifications

• Experience leading a retail team to meet sales targets and KPI goals.
• Proven ability to coach and develop staff in a fast-paced environment.
• Strong customer service ethos with a hands-on management style.

Responsibilities

• Lead and motivate the team to drive sales and KPI performance.
• Coach and develop team members to reach their potential.
• Support recruitment, onboarding and training activities.
• Maintain excellent store standards and visual merchandising.
• Ensure smooth store operations in the Store Manager's absence.
• Drive stock management and commercial activities.

Skills

Team leadership

Sales targets

Customer service

KPI focus

Job description

Assistant Manager | Horsham | Fashion Retail | £28,000 + Bonus

Are you an experienced Assistant Manager, Supervisor or Team Leader ready for your next step in fashion retail?

We're looking for an ambitious Assistant Manager to join a successful fashion retailer in Horsham. This is a fantastic opportunity for a hands-on retail leader who enjoys driving sales, developing people and delivering an exceptional customer experience.

You'll work closely with the Store Manager to drive store performance, motivate the team and maintain high standards across every area of the operation.

What's in it for you?

• £28,000 salary plus bonus
• Generous staff discount
• Career progression and development opportunities
• Ongoing training and support
• 28 days' holiday, including bank holidays
• Opportunity to join a successful and growing retail business

The Role: Assistant Manager

As Assistant Manager, you'll play a key role in the day-to-day running of the store, supporting the Store Manager to deliver strong commercial results and an outstanding customer experience.

Key responsibilities include:

• Supporting the Store Manager in leading, motivating and developing the team
• Driving sales, customer service and KPI performance
• Coaching team members to reach their full potential
• Supporting recruitment, onboarding and training
• Maintaining excellent visual merchandising and store standards
• Taking responsibility for the store in the Store Manager's absence
• Supporting stock management, operational tasks and commercial activities
• Leading by example and creating a positive team environment

About You

To be successful in this Assistant Manager role, you'll have:

• Previous experience as an Assistant Manager, Supervisor, Team Leader or Keyholder within retail
• A strong commercial mindset with experience delivering sales targets and retail KPIs
• Excellent leadership, communication and organisational skills
• A passion for fashion and customer service
• A hands-on approach and the confidence to lead from the front
• Experience coaching and developing a team
• The ability to thrive in a fast-paced retail environment

This role would suit candidates from fashion, footwear, lifestyle, accessories, premium or other customer-focused retail backgrounds.