Assistant Manager

Zachary Daniels; Haslemere; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Bonus

Staff discount

Career progression

Ongoing training

28 days holiday including bank hols

Growing retail business

Job summary

Zachary Daniels is seeking an Assistant Manager in Horsham to lead a fashion retail team and deliver exceptional customer experiences. You will work closely with the Store Manager to drive sales, coach staff, and maintain high standards across the store.

The role requires hands-on leadership, a passion for fashion, and the ability to thrive in a fast-paced retail environment. A strong commercial mindset and excellent communication are essential for success.

Qualifications

• Experience leading a retail team (Assistant Manager, Supervisor, Team Leader or Keyholder).
• Proven ability to drive sales and meet KPI targets.
• Strong customer service mindset and communication skills.
• Knowledge of store operations and visual merchandising.

Responsibilities

• Support Store Manager in leading and developing the team.
• Drive sales, customer service and KPI performance.
• Coach and develop team members to reach potential.
• Assist with recruitment, onboarding and training.
• Maintain high standards of visual merchandising and store presentation.
• Cover Store Manager in their absence.
• Assist with stock management and daily store tasks.
• Lead by example to foster a positive team culture.

Skills

Team leadership

Sales targets

Customer service

Retail operations

Job description

Assistant Manager | Horsham | Fashion Retail | £28,000 + Bonus

Are you an experienced Assistant Manager, Supervisor or Team Leader ready for your next step in fashion retail?

We're looking for an ambitious Assistant Manager to join a successful fashion retailer in Horsham. This is a fantastic opportunity for a hands-on retail leader who enjoys driving sales, developing people and delivering an exceptional customer experience.

You'll work closely with the Store Manager to drive store performance, motivate the team and maintain high standards across every area of the operation.

What's in it for you?

• £28,000 salary plus bonus
• Generous staff discount
• Career progression and development opportunities
• Ongoing training and support
• 28 days' holiday, including bank holidays
• Opportunity to join a successful and growing retail business

The Role: Assistant Manager

As Assistant Manager, you'll play a key role in the day-to-day running of the store, supporting the Store Manager to deliver strong commercial results and an outstanding customer experience.

Key responsibilities include:

• Supporting the Store Manager in leading, motivating and developing the team
• Driving sales, customer service and KPI performance
• Coaching team members to reach their full potential
• Supporting recruitment, onboarding and training
• Maintaining excellent visual merchandising and store standards
• Taking responsibility for the store in the Store Manager's absence
• Supporting stock management, operational tasks and commercial activities
• Leading by example and creating a positive team environment

About You

To be successful in this Assistant Manager role, you'll have:

• Previous experience as an Assistant Manager, Supervisor, Team Leader or Keyholder within retail
• A strong commercial mindset with experience delivering sales targets and retail KPIs
• Excellent leadership, communication and organisational skills
• A passion for fashion and customer service
• A hands-on approach and the confidence to lead from the front
• Experience coaching and developing a team
• The ability to thrive in a fast-paced retail environment

This role would suit candidates from fashion, footwear, lifestyle, accessories, premium or other customer-focused retail backgrounds.