Assistant Manager

Saracens Head; Hertford Heath; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

60% discounted meals when working

25% discount on food and 20% off drink

Live-in accommodation

Family-friendly policies

Gratuities share

GROW Programme career development

Job summary

Saracens Head is seeking an Assistant Manager to join our independent, family-run venue in the United Kingdom. This full-time role offers a competitive salary with bonus potential and generous staff benefits, including meal discounts and live-in accommodation if required.

You will lead front-of-house operations, coach staff, and ensure exceptional guest experiences in a busy, community-centered setting. Prior supervisory hospitality experience is essential, with training provided through our

Qualifications

• Previous experience as Assistant Manager or in a supervisory hospitality role
• Excellent guest service and communication skills
• Ability to lead a team and manage busy service periods efficiently

Responsibilities

• Exceed guest expectations daily
• Lead the team to deliver outstanding service
• Coach and guide new team members
• Handle cash and stock control
• Manage bookings/functions, rota planning, cellar management and deputise in the Manager's absence

Job description

Assistant Manager

Saracens Head

WareUp to £32,002 per annum plus bonusFull time

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home‑grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Assistant Manager

So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Assistant Manager. We can offer you…

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Great live in accommodation if required
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.

Salary: £33,002 live out/ £28,606 live in