Assistant Manager

McMullen & Sons Ltd; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Shift flexibility

Meal discounts

Drinks discount

Maternity/Paternity pay

Gratuities share

Career development

GROW Programme

Job summary

McMullen & Sons Ltd is seeking an Assistant Manager to lead a busy hospitality team in a community-focused setting. You will be responsible for guest satisfaction, team leadership, and day-to-day operations in a hands-on role at the venue.

The role includes managing cash and stock, handling bookings and rota planning, and deputising for the Manager when required. A strong track record at Assistant Manager level is essential, with training provided through McMullen’s GROW Programme.

Qualifications

• Previous experience at Assistant Manager level is essential

Responsibilities

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

So, if you’re as passionate as we are about beer and food, love people, enjoy making their day and thrive in a busy environment that’s the hub of the community then you could be our next Assistant Manager. We can offer you…

• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.

£38,065 per annum includes average tronc £3,439 (based on Tronc paid out May/June 2025)