Assistant Manager

Zachary Daniels; Harlow; Presencial; GBP 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus

Benefits

Resumo da oferta

Zachary Daniels is recruiting for an Assistant Manager to join a popular beauty retailer at Stansted Airport. You will work alongside the Store Manager to create an engaging customer experience and support the team.

In this hands-on role you’ll coach colleagues, manage daily operations, stock, rotas and KPIs, deputise when needed, and help drive sales in a fast-paced airport environment.

Qualificações

• Experience in a retail supervisory or management position.
• Ability to coach, motivate and guide a team.
• Understanding of retail sales targets, KPIs and commercial performance.
• Hands-on approach and ability to adapt to changing priorities.
• Strong communication skills and customer-first mindset.

Responsabilidades

• Support the Store Manager with day-to-day running of the store and overall team performance.
• Encourage and motivate colleagues to deliver excellent customer service and achieve sales targets.
• Be hands-on on the shop floor, supporting customers and helping the team maximise sales opportunities.
• Assist with coaching, training and developing team members.
• Coordinate rotas, stock management, deliveries and other daily operational tasks.
• Monitor sales and KPIs, identify areas for improvement with the Store Manager.
• Ensure the store remains well presented and aligned with brand standards.
• Deputise for the Store Manager when required.

Conhecimentos

Retail leadership

Team coaching

Customer service

KPI targeting

Communication

Descrição da oferta de emprego

Assistant Manager | Beauty Retail | Competitive Salary + Bonus & Benefits

Are you passionate about beauty, enjoy working with people and have the drive to help a retail team succeed?

We're recruiting for an Assistant Manager to join a popular, trend-led beauty retailer at Stansted Airport.

This is a great opportunity for an experienced Supervisor or Assistant Manager to build on their retail leadership experience, working alongside the Store Manager to create an engaging customer experience, support the team and contribute to the store's ongoing success.

The Role

Working closely with the Store Manager, you'll play an important part in the daily running of the store, helping to keep the team motivated, standards high and customers at the heart of everything they do.

You’ll be a visible presence on the shop floor, supporting colleagues, leading by example and ensuring the store operates efficiently in a busy airport environment. From coaching team members to keeping on top of stock and daily operations, you’ll help ensure everything runs smoothly, stepping in to support the Store Manager whenever needed.

The Opportunity

• Competitive salary plus bonus and benefits
• The opportunity to grow your career with a popular beauty retailer
• A lively and fast-paced airport location
• Ongoing training and development
• The chance to work with a passionate team in a customer-focused environment

A Day in the Role

• Support the Store Manager with the day-to-day running of the store and overall team performance.
• Encourage and motivate colleagues to deliver excellent customer service and achieve sales targets.
• Be hands-on on the shop floor, supporting customers and helping the team make the most of every sales opportunity.
• Assist with coaching, training and developing team members.
• Help coordinate rotas, stock management, deliveries and other daily operational tasks.
• Monitor sales and KPIs, working with the Store Manager to identify areas for improvement.
• Ensure the store remains well presented, organised and aligned with brand standards.
• Support the Store Manager with key responsibilities and deputise when required.

What You’ll Bring

We’re looking for someone who enjoys being part of a team, takes pride in delivering great service and is keen to make a positive contribution to store performance.

Ideally, you’ll have:

• Previous experience in a retail supervisory or management position.
• The confidence to support, motivate and guide a team.
• An understanding of retail sales targets, KPIs and the importance of commercial performance.
• A hands-on approach and the ability to adapt to changing priorities.
• Strong communication skills and a customer-first mindset.
• An interest in beauty, cosmetics and the latest trends.
• Experience in beauty, cosmetics, fashion or premium retail would be an advantage.

If you’re a supportive and enthusiastic retail leader looking for your next opportunity, we’d love to hear from you.

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