Assistant Manager

The Plough Inn; Oxford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Career development

Fully funded apprenticeships

Staff discounts

Share Save Scheme

Free meals

28 days holiday

Company pension

Job summary

The Plough Inn in Oxford is seeking an enthusiastic Assistant Manager to lead our busy, food-focused pub team. You will focus on delivering excellent customer service, staff development, and hands-on leadership to maintain the pub’s welcoming, historic atmosphere with a modern flair.

We offer a clear career pathway toward GM, fully funded apprenticeships, generous staff discounts, share-save scheme, free meals, 28 days holiday and a company pension.

Qualifications

• Must have genuine passion for exceptional customer service.
• Experience leading and developing a hospitality team.
• Ability to drive improvements in guest experience and operations.

Responsibilities

• Lead and manage front-of-house team to deliver high service standards.
• Identify training needs and develop staff to delight customers.
• Drive ongoing development to grow within the business.

Skills

Customer service

Team leadership

Proactive

Job description

Assistant Manager

Right in the bustling, historic heart of Oxford, The Plough Inn invites you to experience the charm of a bygone era with a modern flair. Steeped in history, this old-world pub dates from 1656 & seamlessly marries tradition with contemporary delights, making it a cherished destination for locals and visitors alike.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.